WHO WE ARE
All references to kutumbs.com in this Agreement shall include the kutumbs.com website. Only individuals 18 years old and over can have access to kutumbs.com
Like most website operators, Kutumbs collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Kutumbs’s purpose in collecting non-personally identifying information is to better understand how Kutumbs’s visitors use its website. From time to time, Kutumbs may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Kutumbs also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.kutumbs.com blog posts. Kutumbs only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to Kutumbs’s websites choose to interact with Kutumbs in ways that require Kutumbs to gather personally-identifying information. The amount and type of information that Kutumbs gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.kutumbs.com to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Kutumbs discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Kutumbs’s behalf or to provide services available at Kutumbs’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Kutumbs’s website, you consent to the transfer of such information to them. Kutumbs will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Kutumbs discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Kutumbs believes in good faith that disclosure is reasonably necessary to protect the property or rights of Kutumbs, third parties or the public at large.
If you are a registered user of https://www.kutumbs.com and have supplied your email address, Kutumbs may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Kutumbs and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Kutumbs takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Those who wish to register with our site will be required to provide us with a unique username, password, and an optional email. Becoming a user will allow us to contact you about the different products and services we offer.
Kutumbs may collect statistics about the behavior of visitors to its website. Kutumbs may display this information publicly or provide it to others. However, Kutumbs does not disclose your personally-identifying information.
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
Those who engage in transactions with Kutumbs – by purchasing Kutumbs’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Kutumbs collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Kutumbs. Kutumbs does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Our order forms will request the customer to give out some of his/her personal and financial information such as the name, shipping address, and credit card number. This information is essential for billing purposes and for processing problems. Rest assured, these information will not be leaked out to the public or be used for reasons other than business.
We have a FREE replacement warranty for 30 days from the purchase for Purchase that does not match the description / wrong item and Defective product. Warranty voids if misuse, accidental damage, water damage, or any abuse of the purchased product is found. Used products, or products damaged by the customer will not be eligible for refund. If the product found returnable by us we will inform you the return process. Please pay for your return shipping and use a traceable mail service for the same. After the product got examined a full refund will be issued to original method of payment and refund receipt for the same will be mailed. Please check/contact your bank to ensure the refund. Please note that we don’t have any exchange policy and sale items cannot be refunded. We do not refund any shipping charges for returned or exchanged items. Once opened, electronic media products like CDs, DVDs, audio/video tapes or liquid products like lubes and lotions, bath and body products, cleaner sets etc., as well as batteries cannot be returned.
In case of cancellation BEFORE it has been processed and/or shipped, a 20% cancellation fee will be charged to cover restocking fees and the charges assessed to us for refunds by the credit card companies. If the shipment process has already been initiated the cancellation request cannot be entertained. No cancellations shall be entertained for products that kutumbs.com has offered for special occasions.
In the event that your package is offered to the designated address and it is not accepted by anyone, the package will be automatically be returned to our warehouse. When we have to reship the parcel to your address again, shipping charges shall be applicable. These charges vary depending on the weight of the package. In order to prevent these additonal charges we strongly urge you to make sure you supply us with the right address and make yourself available for accepting the package when delivery is due. You shall be called prior to delivery to give you an early notification of the pending delivery.
Not all of our company’s products are stored in our warehouses. This means that a product that is listed as “In Stock” may not readily be available for shipping right away. Rarely ,there may occur also cases wherein an item is in stock when an order is placed but sold out once the order is processed. In these cases, we re-stock the product at the shortest time possible and inform you the lead time after confirming your order.
NOTE: If an item is not in stock when an order is placed, the item will automatically be shipped to the consumer at no additional cost once it is received from the manufacturer.
Our Shipping is free in the United States for all items. For delivery in India we take 5 to 6 USD delivery charges [Varies from product to product]. For international customers, our shipping rates are weight based. Prices on our site are all tax free; it means on receiving your order for some product you may have to pay for duties and taxes. The amount is determined by your local customs office. If you face any delays caused by the customs department please contact your local customs office.
You should be aware of and comply with the rules and regulations of your country when it comes to the shipment of adult products. The company will not be held responsible if these products are confiscated in your country. Nor will it accept responsability for any legal conseuences that may come with importing our products into the country of your residency.
Requests and concerns should be submitted using the email forms that are found on the Contact Us page, and in other pages throughout the website. Our policy is to respond to all questions and feedback regarding our products and services as quickly as possible. There may sometimes be delays in the response times because of the fluctuating order volume but rest assured we would answer all your concerns.
Generally, the promotions we have include Sales,Kits, Deals, Coupons, and Discount Codes. However, there are also times when we introduce other kinds of promotions. When this happens, the new promotions will also follow these terms and conditions. Only one promotion can be used for each order. If more than one kind of promotion applies to your order, please use the one that is most effective for your purchases. All our promotions expire. All orders using the promotion should therefore be placed before the expiration date and time. Promotions used after the expiration date are not guaranteed.
All the information found on this site, even those collected from customers (reviews, comments, etc.), is solely owned by kutumbs.com. This information will not be shared, sold, or rented to others in ways other than what was disclosed in this statement.